Conflict is rarely just about facts. It’s about feelings. Recognising this truth and preparing yourself emotionally is the first and most powerful step toward successful mediation.
Communicating well in mediation is about respect, clarity, and openness. By listening deeply, speaking from your own perspective, asking thoughtful questions, and being mindful of how you come across, you make it easier to resolve disputes.
If you let go of the idea of “winning,” stay open to compromise, and focus on shared interests and future solutions, you give yourself the best chance of reaching an agreement that feels fair and lasting.